Politique d’expédition

SHIPPING POLICY

Thank you for shopping with FORGE. Please read the information below regarding our shipping process.

ORDER PROCESSING

All orders are processed within 1 to 2 business days. Orders are not shipped or delivered on weekends or public holidays.

You will receive a confirmation email once your order has been placed, and a second email with tracking information once your order has shipped.

SHIPPING RATES & DELIVERY TIMES

United Kingdom:

- Standard Shipping: £3.99 — Estimated delivery 9 to 14 business days
- Express Shipping: £7.99 — Estimated delivery 6 to 9 business days
- FREE Standard Shipping on all orders over £45

Delivery times are estimates and start from the date of shipping, not the date of order. Delivery times may vary due to external factors beyond our control, including customs processing and high-demand periods.

ORDER TRACKING

A tracking number will be provided for every order once it has shipped. You can use this number to track the status of your delivery at any time.

If you have not received your tracking information within 4 business days of placing your order, please contact us at hello@forgewear.uk.

DELAYS

While we do everything we can to ensure your order arrives on time, FORGE is not responsible for delays caused by the shipping carrier, customs, or events beyond our control.

WRONG OR INCOMPLETE ADDRESS

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, additional shipping fees may apply to resend it.

LOST OR MISSING PACKAGES

If your tracking shows your order as delivered but you have not received it, or if your package appears lost in transit, please contact us at hello@forgewear.uk and we will work with you to resolve the issue.

CONTACT

For any questions about shipping, contact us:
Email: hello@forgewear.uk
Customer service: Monday to Saturday, 9am - 8pm (UK time)